100% invalid-product guarantee
If a delivered gift card code is invalid, already redeemed before delivery, or cannot be used because of a product-side issue, Taria Gift will refund the order after review.
Kebijakan pengembalian
Taria Gift protects users when a product is invalid or fulfillment fails. Valid delivered products are generally final because gift card codes are digital goods.
Failed fulfillment
If an auto-delivery listing cannot reveal a code, or a merchant-fulfilled listing is not completed, the order is eligible for refund or replacement depending on inventory availability.
Region and user mistakes
Gift cards are often region-specific. Purchases may not be refundable when the delivered code is valid but the user selected the wrong region, currency, account country, or product type.
Duplicate or failed payments
If the same checkout is paid more than once, or a payment succeeds while the order cannot be created, support will review the transaction hash and refund eligible duplicate or failed-order payments.
Sebelum meminta refund
- Pastikan wilayah dan mata uang kartu sesuai dengan akun Anda.
- Simpan ID pesanan dan hash transaksi pembayaran Anda.
- Jangan bagikan kode kartu hadiah secara publik saat dukungan sedang meninjau kasus Anda.