100% invalid-product guarantee
If a delivered gift card code is invalid, already redeemed before delivery, or cannot be used because of a product-side issue, Taria Gift will refund the order after review.
Política de reembolso
Taria Gift protects users when a product is invalid or fulfillment fails. Valid delivered products are generally final because gift card codes are digital goods.
Failed fulfillment
If an auto-delivery listing cannot reveal a code, or a merchant-fulfilled listing is not completed, the order is eligible for refund or replacement depending on inventory availability.
Region and user mistakes
Gift cards are often region-specific. Purchases may not be refundable when the delivered code is valid but the user selected the wrong region, currency, account country, or product type.
Duplicate or failed payments
If the same checkout is paid more than once, or a payment succeeds while the order cannot be created, support will review the transaction hash and refund eligible duplicate or failed-order payments.
Antes de solicitar um reembolso
- Confirme se a região e a moeda do cartão correspondem à sua conta.
- Tenha em mãos o ID do pedido e o hash da transação de pagamento.
- Não compartilhe o código do cartão publicamente enquanto o suporte analisa o caso.