100% invalid-product guarantee
If a delivered gift card code is invalid, already redeemed before delivery, or cannot be used because of a product-side issue, Taria Gift will refund the order after review.
Chính sách hoàn tiền
Taria Gift protects users when a product is invalid or fulfillment fails. Valid delivered products are generally final because gift card codes are digital goods.
Failed fulfillment
If an auto-delivery listing cannot reveal a code, or a merchant-fulfilled listing is not completed, the order is eligible for refund or replacement depending on inventory availability.
Region and user mistakes
Gift cards are often region-specific. Purchases may not be refundable when the delivered code is valid but the user selected the wrong region, currency, account country, or product type.
Duplicate or failed payments
If the same checkout is paid more than once, or a payment succeeds while the order cannot be created, support will review the transaction hash and refund eligible duplicate or failed-order payments.
Trước khi yêu cầu hoàn tiền
- Xác nhận khu vực và tiền tệ của thẻ khớp với tài khoản của bạn.
- Giữ lại mã đơn hàng và mã băm giao dịch thanh toán.
- Không chia sẻ mã thẻ công khai khi đang chờ hỗ trợ xử lý.