Order and code help
Auto-delivery listings reveal the gift card code on the paid order page after payment confirmation. Merchant-fulfilled listings update on the same order page after the seller completes delivery.
Support
Taria Gift support is available 24/7 for checkout, payment, delivery, redemption, and refund questions.
Need help with an order?
Keep your order ID, payment transaction hash, and the product page open if possible. Codes are viewed from the paid order page, not sent by email.
Payment support
Taria Gift accepts USDC and USDT through Taria Pay checkout on supported networks including BSC, Base, and Arbitrum. If a payment is pending, keep the checkout or order page open while the network confirms.
Refund and protection review
If a delivered code is invalid, a merchant-fulfilled order is not completed, or a duplicate payment needs review, support can check the order under the refund policy and buyer protection rules.
24/7 coverage
Support is available around the clock. If a delivered product is invalid, Taria Gift provides a 100% refund guarantee under the refund policy.
Before contacting support
- For pending payments, keep the checkout or order page open and wait for on-chain confirmation before creating a new order.
- Only use the token, network, and address shown inside the active checkout session.
- For code issues, keep screenshots or issuer messages that show the redemption error.
- Do not share gift card codes publicly while support reviews a case.
- For refunds or duplicate payments, include the order ID and transaction hash in your message.